Just a note to express my appreciation for all you did for my Mom, Charlotte Hansen, during the 3 ½ years that she lived at Chandler Place. I was repeatedly impressed by how thoughtful and kind and patient everyone was. I have no doubt that your care had much to do with her longevity. I also know how important you were to her quality of life.
As you all know, Char tried to remain as active as possible for as long as possible. The programming that Chandler Place provided was quite amazing – both the trips out about to museums, theater, restaurants, the State Fair, river trips, etc., etc., and the in-house activities – choir, social hours, Friday happy hour, special dinners and teas, the annual neighborhood party, birthday parties, and of course, Bingo – well, the list goes on and on. I cannot imagine a better environment for my Mom who loved to be on the go.
The nursing staff and caregivers were incredible. Char was high maintenance and had quite a team to keep coordinated. I appreciate how gracious everyone was to me, including Kathleen, Stephanie and all the caregivers. Without everyone’s help and contribution, Char could not possibly have continued in assisted living and she desperately wanted to stay with her Chandler Place friends in an apartment that could accommodate her cat, Zoey. Thank you everyone for making that possible.
The dining room staff also made my mom feel welcomed and valued. She looked forward to her lunches and dinners to socialize with other residents but also to chat with the staff and to learn more about their lives and families. And, I was always amazed that the administrative staff remembered me by name even though we did not have all that many occasions to interact personally.
I feel that words cannot express how grateful Char and I were that she was able to reside at Chandler Place surrounded by very good people who cared about and for her. Thank you for everything.